Cancellation and Refund Policy
Order Cancellation
Before Shipment:
- Orders can be canceled before they are shipped. To cancel an order, please contact our customer service team at wecare@arynish.com or +91 90199 14474 with your order details.
- Once the cancellation request is received and processed, a full refund will be issued to the original payment method within [number of days] business days.
After Shipment:
- If you wish to cancel an order after it has been shipped, you will need to wait until the order is delivered. After receiving the order, you can initiate a return by following our return process.
- Please note that shipping and handling charges are non-refundable.
Return and Refund
Eligibility:
- To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
- You must initiate the return within [number of days] days of receiving the item.
Return Process:
- To initiate a return, contact our customer service team at wecare@arynish.com or +91 90199 14474 with your order details and the reason for the return.
- We will provide you with a return authorization and instructions on how to send your item back to us.
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refund Process:
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] business days.
- Please note that it may take some time for your bank or credit card company to process and post the refund.
Non-Returnable Items:
- Certain items are exempt from being returned, such as perishable goods (e.g., food, flowers), intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
- Gift cards and downloadable software products are also non-returnable.
Exchange Policy:
- We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at wecare@arynish.com or +91 90199 14474.
