Shipping and Delivery Policy

Shipping

Processing Time:

• Orders are processed within 2 business days after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.
• Delivery estimates depend on your location and the shipping method selected. Standard shipping usually takes 7-10 business days.

Shipping Locations:

• We currently ship to [list of countries/regions]. If you are located outside these areas, please contact us for potential shipping options.

Delivery

Delivery Timeframe:

• Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
• We are not responsible for delays caused by the courier service or any unforeseen circumstances beyond our control.

Order Tracking:

• Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number.

Delivery Issues

Lost or Damaged Packages:

• If your package is lost or damaged during transit, please contact us immediately at wecare@arynish.com or +91 90199 14474. We will work with the courier to resolve the issue as quickly as possible.
• If the package is confirmed lost or damaged, we will offer a replacement or refund.

Incorrect Addresses:

• We are not responsible for orders not delivered due to incorrect or incomplete addresses provided by the customer. Please double-check your shipping address before completing your order.

International Shipping

Customs, Duties, and Taxes:

• Koffie Collina – Arynish Farms & Resorts LLP is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Times:

• International shipping times vary depending on the destination. Please allow additional time for your order to be delivered.

For any questions or concerns regarding our cancellation, refund, shipping, and delivery policies, please contact us at wecare@arynish.com or +91 90199 14474.